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Projects (1 result)

Banking · $3.5M · 20 Months

AML Case Management Transformation

Modernize Anti-Money Laundering case management to meet FinCEN requirements, reduce false positives, and improve investi…

AML Case Management Transformation

Artifacts (1 result)

Risk Register · Governance

Risk Register

15 risks across Technical, Program, Compliance, and Change Management categories with mitigation strategies and continge…

Billing Transformation Program

Risks (3 results)

CH2Change Management · Low probability · Score 2

Customer confusion from invoice format changes

Updated invoice layout may generate customer inquiries during first billing cycle.

Billing Transformation Program

CH1Change Management · Medium probability · Score 4

Billing operations team resistance to automation

Billing analysts perceive automation as a threat to their roles.

Billing Transformation Program

P1Program · High probability · Score 9

Program Manager role unfilled

Program Manager position has been open for 8 weeks; without coverage, RAID management and stakeholder coordination will …

Billing Transformation Program

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