Organizational Modelling

Definition

Organizational Modelling is a technique used to represent the roles, responsibilities, reporting structures, and interactions within an organization. It helps Business Analysts understand who does what, how authority and accountability are distributed, and where handoffs and gaps exist. It is a foundational input for change impact analysis, role redesign, and stakeholder engagement planning.

Inputs

• Current organizational charts and role descriptions
• Stakeholder interviews with managers and process owners
• Change scope documentation identifying which parts of the organization are affected
• HR and governance documentation

Outputs

• Organizational model diagrams showing roles, reporting lines, and interactions
• Identified accountability gaps, overlapping responsibilities, or missing roles
• Inputs to change impact analysis and stakeholder engagement planning
• Role definitions supporting process redesign or system access requirements

When to Use

• Process redesign or operating model changes where roles and responsibilities will shift
• Role clarification initiatives where accountability is unclear or disputed
• Change management planning requiring visibility into who is affected and how
• Initiatives spanning multiple teams or departments with complex handoffs

When Not to Use

• Simple, single-team initiatives where roles are obvious and agreed
• When organizational structure is stable and not relevant to the initiative scope
• When a stakeholder list or RACI is sufficient without a full structural model