Roles & Permissions Matrix

Define and document what each user role can create, read, update, and delete within a system.

Definition

The Roles and Permissions Matrix is a technique used to identify and document the rights and privileges that different user roles have within a system or solution. It maps roles against specific functions using access levels — typically Create, Read, Update, Delete (CRUD) — ensuring that users have the access they need to perform their duties and no more. It is a critical tool for defining security requirements and ensuring data integrity.

Inputs

  • Identified user roles and their business responsibilities
  • Defined system functions and data objects to be governed
  • Security and compliance requirements (e.g. least privilege, segregation of duties)
  • Stakeholder input from business owners, security teams, and operations

Outputs

  • A roles and permissions matrix mapping each role to allowed actions per function
  • Non-functional security requirements for system configuration
  • Inputs to user acceptance testing (UAT) for access control validation
  • A compliance artifact demonstrating role-based access control design

When to Use

  • Defining security requirements for any system with role-based access control
  • Ensuring compliance with data privacy, regulatory, or audit requirements
  • As an input for configuring user access in enterprise systems or SaaS platforms
  • During UAT to verify that role restrictions are implemented correctly

When Not to Use

  • Systems with a single user type and no meaningful access differentiation
  • Simple internal tools where all users have identical access
  • Early discovery before roles and functions have been defined

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