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LiveFinancial Services · Enterprise Modernization
Billing Transformation Program
Modernization initiative replacing manual, file-based billing with an automated API-driven billing architecture — improving accuracy, reducing cycle time, and strengthening financial controls.
Budget$1.5M
Duration18 Months
MethodologyHybrid Agile + Waterfall
ComplexityMedium
billingapi-migrationfinancial-servicessalesforceoracleiamautomationenterprise
Project Documentation
RequirementsHub Analysis
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Governancev1.3
Project Charter
Project Charter· March 15, 2024· 10 pages
Document Overview
Formally authorizes the program, establishes governance, defines scope boundaries, and commits organizational resources.
10
Pages
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Reqs
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Rules
4
Risks
Risks associated with this artifact
4T19Legacy CBS integration complexityActive
P19Program Manager role unfilledActive
C16IAM redesign delays integration testingActive
CH14Billing operations team resistance to automationActive
Stakeholders
3Executive Sponsor— Revenue OperationsApproval
Product Owner — Billing Operations Director— Billing OperationsReq Auth
Program Manager— TBD — Contract ResourceReq Auth
RequirementsHub Intelligence
X-Ray would analyze this Project Charter for:
- Scope statements without corresponding BRD requirements
- Success criteria without measurable targets
- Assumptions not validated in requirements
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